Breaking Through Bias: Communication Techniques for Women to Succeed at Work (2nd Edition)
by Andrea S. Kramer & Alton B. Harris
Crucial Conversations: Tools for Talking When Stakes Are High (3rd Edition)
by Joseph Grenny, Kerry Patterson, et al.
Supercommunicators
by Charles Duhigg
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments and Bad Behavior
by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan & Al Switzler
You Don’t Just Understand: Women and Men in Conversation
by Deborah Tannen, Ph.D.
Talking From 9 to 5: How Women’s And Men’s Conversational Styles Affect Who Gets Heard, Who Gets Credit, And What Gets Done At Work
by Deborah Tannen, Ph.D.
That’s Not What I Meant!: How Conversational Style Makes Or Breaks Your Relations With Others
by Deborah Tannen, Ph.D.