Client Development for Lawyers Archives

5 08, 2014

“Circle of 8”

2019-02-21T23:25:19+00:00By Debra L. Bruce, JD, PCC.|Comments Off on “Circle of 8”

Mastermind groups are a small group of colleagues who meet regularly and can provide support, accountability, solution brainstorming and a sense of community in your law practice. Mastermind partners usually share experience and resources. They can also offer crucial reality checks that keep you from launching bad ideas.

You can create your own support and referral group that can be particularly helpful for your law business. It is called the “Circle of 8,” so named because it shouldn’t have more than eight members. It is a hybrid of a mastermind group and a business networking group. It consists of a limited number of select entrepreneurs in related, but non-competitive businesses. Besides the masterminding aspect, the Circle of 8 differs from traditional networking or leads generation groups because (i) the number is limited, (ii) all the participants serve a similar target audience, and (iii) the members are handpicked.

Circle of 8 Benefits

A Circle of 8 delivers value in many ways. As a result of the shared target audience, the members jointly have a 360 degree view of their market, with which they can educate and support each other. Your circle members may come into contact with someone needing your services before you do, so they can be good referral sources. You’ll be able to provide better service to your clients by confidently introducing them to reliable resources for their non-legal needs. Circle members may hear opinions expressed by your potential clients about what they really appreciate in legal services, or dislike about other lawyers, giving you an edge on your competition. They may be able to give you valuable feedback about your own services that your clients don’t tell you. Participants may collaborate to put on seminars or other […]

1 07, 2014

What Clients Want

2019-02-21T23:25:20+00:00By Debra L. Bruce, JD, PCC.|Comments Off on What Clients Want

In 2000 Mel Gibson starred in a movie called “What Women Want” in which a freak accident caused his character, Nick Marshall, to suddenly have the ability to hear women’s unspoken thoughts. He initially found it to be a very disconcerting experience, because (1) he discovered that he had some erroneous assumptions, and (2) women’s impressions of him were not very flattering. In fact, many of them thought he was a jerk. It turned out that what they said to him and what they actually thought did not exactly coincide.

Eventually, however, Nick realized that he could use his new abilities to do research that would allow him to understand women better. He began to modify his own assumptions, expectations, perceptions, and behaviors, based on his research. His interactions became more effective and enjoyable. He became more successful in his career. […]

6 05, 2014

Six Essential Traits of the Successful Legal Entrepreneur

2019-02-21T23:25:21+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Six Essential Traits of the Successful Legal Entrepreneur

Sometimes lawyers get so focused on honing their legal skills that they don’t recognize themselves as entrepreneurs. The Merriam-Webster dictionary defines an entrepreneur as “one who organizes, manages, and assumes the risks of a business or enterprise.”

Very few law schools have classes that actually teach a lawyer how to run a law practice. How can you know whether you will be any good at it? What if you aren’t graduating in the top 10% of your class? Does that mean you have limited potential for successfully running your own law firm?

Inc. magazine online shared advice from Steve Blank about entrepreneurism in a commencement speech to engineering students. It’s good advice for lawyers, too. He said:

“[G]reat grades and successful entrepreneurs have at best a zero correlation….You don’t get grades for resiliency, curiosity, agility, resourcefulness, pattern recognition and tenacity. You just get successful.”

In this post, I want to talk about why those qualities are essential for a successful legal practice. […]

4 03, 2014

Introducing Guest Blogger Ryan Alesso – “Don’t Stop Marketing Your Law Firm the Old-Fashioned Ways”

2019-02-19T23:54:56+00:00By Debra L. Bruce, JD, PCC.|3 Comments

Ryan comes from an ad and marketing background, and is now focused on the healthcare niche. He travels around the U.S. and speaks at conferences on healthcare marketing and management.

“Don’t Stop Marketing Your Law Firm the Old-Fashioned Ways”

Discounted services and buy-one, get-one-free coupons used to be the domain of shoe salesmen and oil change shops, but now the American Bar Association has sanctioned these tactics for use by lawyers as well. Attorneys who want to advertise over platforms like Groupon and LivingSocial are welcome to do so, reports the Association of Corporate Counsel. These new-found tactics may be a good way to reign in new clients, but they haven’t replaced some of the older and still-relevant forms of marketing.

Brochures

You can physically hand a brochure to prospective clients. It requires less effort for the recipient to look it over than searching your website. It also shares more information than a billboard or radio ad. Hard copy promotional items like these usually get placed somewhere conspicuous, such as on a desk or counter, and can therefore serve as a reminder to the recipient. […]

5 11, 2013

Unexpected Resource for Client Effectiveness Tips

2019-02-21T23:25:26+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Unexpected Resource for Client Effectiveness Tips

I seem to know a lot of attorneys with special needs children. One of them described to me how he manages himself and his special needs child in situations that might increase her stress. As he described his process, it reminded me of how effective lawyers steer their clients through the twists and turns of the legal process.

In this time of economic turmoil and uncertain futures, today all lawyers have stressed out clients to deal with. See if this parent’s process for a special needs child might help you be more effective in managing both yourself, and those you advise, in stressful situations. […]

8 10, 2013

Build Your Law Practice: Become a Network Resource Hub

2019-02-21T23:25:26+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Build Your Law Practice: Become a Network Resource Hub

Suzanne Meehle wrote a nice post called With a Little Help from My Friends about the value to a lawyer of network development, whether inside or outside your organization. A network of co-workers, friends and acquaintances can help you build your law practice and be the best lawyer you can be. Here are some things a good network can do for you:

1. Refer business to you;
2. Answer legal questions outside your area of expertise;
3. Act as a sounding board as you puzzle out a tough legal issue;
4. Share tips and methods for effectively running your law practice;
5. Save you from reinventing the wheel by sharing a starting form for a document you need to draft;
6. Take care of your good clients on matters you don’t usually handle;
7. Cover for you when a vacation or emergency takes you away from the office;
8. Make recommendations about vendors, software or technology they have found reliable; and
9. Introduce you to speaking, writing or leadership opportunities that will get your name out there. […]

11 09, 2013

Finding Work: 8 Reasons for and 4 Warnings about using LinkedIn

2019-03-20T21:40:19+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Finding Work: 8 Reasons for and 4 Warnings about using LinkedIn

“Why would I want a LinkedIn profile? I keep up with my friends and connections on Facebook.” That’s what young lawyers looking for work often say when I ask them about networking and how they use LinkedIn. Older lawyers often view any kind of social media as a waste of time. Whether “looking for work” means job-hunting or client development, LinkedIn can be a useful tool. Here are 8 reasons why.

1. Professional Focus

LinkedIn focuses primarily on business connections by highlighting companies and their employees and former employees. Although LinkedIn has a collaborative culture like most other social media, it provides a forum to strut your stuff tastefully, because participants tacitly acknowledge its self-promotional and business networking purpose. Clients, recruiters, and employers come to LinkedIn looking for what you have to offer. Journalists also peruse LinkedIn for knowledgeable people to interview about newsworthy topics. […]

17 07, 2013

Updating Your Marketing Strategy

2019-03-20T22:08:10+00:00By Debra L. Bruce, JD, PCC.|2 Comments

Back in 1980 when I started practicing law, lawyers touted this client development strategy: “Just do good work.” Even back then, that sounded naïve and simplistic to me, but perhaps it had validity when there were fewer lawyers competing for clients. The number of attorneys has almost tripled since then, yet I still hear experienced lawyers give newer lawyers that same business development advice.

The legal world has changed, however, and the old ways need a makeover. This article will provide a few ideas for updating some well-worn (and perhaps worn-out) business development strategies. […]

3 05, 2013

Why Lawyers Need a Marketing Niche

2019-02-26T19:37:03+00:00By Debra L. Bruce, JD, PCC.|1 Comment

One might think that the topic of niche marketing has been covered ad nauseum, but I regularly coach lawyers who resist the concept. So I know that most lawyers don’t understand what they are missing, and why they should seriously consider establishing a niche. The first thing I point out is that each client wants an attorney who knows how to handle their specific problem. Who has enough time, money or energy to successfully market in several diverse practice areas? […]

28 03, 2013

A Chance to Grab a Better Law Firm Website Name

2019-03-11T21:17:38+00:00By Debra L. Bruce, JD, PCC.|Comments Off on A Chance to Grab a Better Law Firm Website Name

There’s a big shake up going on in the world of internet domain names. The Internet Corporation for Assigned Names and Numbers (ICANN) is accepting applications for new generic Top Level Domains (TLDs). Top Level Domains are the second half of your website name – the part that follows the “dot,” such as .com, .net and .info. Historically, ICANN authorized only 22 generic TLDs and 248 country code TLDs, like .ca or .fr. Recently, however, ICANN began accepting applications for the issuance of new descriptive TLDs, such as .book or .auto.

So why should you care about all this mumbo jumbo? […]

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