Client Development for Lawyers Archives | Page 4 of 6

16 03, 2010

Nice Guys Are Good for Business

2019-02-10T23:15:57+00:00By Debra L. Bruce, JD, PCC.|2 Comments

Back in 2005 I wrote Who Says Nice Guys Finish Last? The post recounted how attorneys have generated more business by putting their focus on helping others, even in ways that have nothing to do with the law. It also discussed the psychological underpinning of their success.

In the wake of the financial meltdown, there is growing evidence (cited by Time magazine, Fortune magazine and Harvard Business Review) that the “do well by doing good” philosophy is gaining a foothold in the corporate world. Maybe we are getting beyond the Gordon Gekko/ Ivan Boesky philosphy that “greed is good.” I hope more of our legal colleagues take note, too.

At least one Harvard Law grad is leading the way. Dov Seidman, author of the bestseller HOW: Why HOW We Do Anything Means Everything … in Business (and in Life) opines that “winner-take-all” strategies are obsolete. He partially credits the increased difficulty in hiding unethical and greedy business behavior in this era of bloggers, YouTube, Twitter and other social media.

Fortune Magazine recently published Why Doing Good Is Good for Business about Seidman’s rise as a management guru from providing training in ethics and legal compliance. The Fortune article says he
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15 02, 2010

Social Media Primer for Lawyers (Part 1)

2019-06-25T16:26:43+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Social Media Primer for Lawyers (Part 1)

Unless you live in a cave, you have probably been hearing about social media lately. Many lawyers dismiss social media as just something that kids do. Others recognize that many adults use social media, but claim that it’s a waste of time for lawyers. Some lawyers even concede that using some social media might benefit their practice, but assert that there are too many risks associated with it.

Lawyers made similar claims about the internet and email in the 1990’s. Today many attorneys can’t even practice, if their access to internet and email goes down. To help reduce the concern and confusion of newcomers to social media, this article provides an overview of the types of social media lawyers are most likely to use. […]

16 11, 2009

4 Tips for Reluctant Networkers

2009-11-16T09:40:17+00:00By Debra L. Bruce, JD, PCC.|1 Comment

Lately I’ve been getting calls from laid off lawyers for help in augmenting their job search efforts. Contacting legal recruiters and submitting resumes online hasn’t been sufficient to land a new job. I also hear from attorneys whose business has dropped off.

One of my first questions is usually “What kind of networking do you do?” Frequently they confess that they aren’t very comfortable with networking, so they haven’t really done much. A recent caller lamented that he hadn’t tried to maintain a network when he was busy. He just focused on doing good work. When times got tough, he contacted the handful of people he had kept in touch with, but that fell short.

I wasn’t surprised at those responses. I read somewhere that 69% of lawyers are introverts. Introverts get drained by being around a lot of people and may find it stressful. Here are a few tips to make that essential networking activity more enjoyable, or at least less painful, for the reluctant networker. […]

22 07, 2009

Alert for Lawyers on Nonprofit Boards

2019-02-10T23:15:57+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Alert for Lawyers on Nonprofit Boards

Many lawyers get invited to serve on nonprofit boards. Of course, the organization hopes to get some free legal advice from you now and then, but they may also be seeking your general worldly wisdom and perspective. Serving on the board for a cause you care about gives you a chance to make a difference in your community, while also doing some much needed public relations work for the legal profession.

Most lawyers work with nonprofits for laudable and generous reasons, but even the curmudgeons among us have found that serving on a such boards can be good for their law practice. Nonprofits usually seek out business leaders and prominent citizens to serve on their boards, so board membership gives you a chance to get to know and interact regularly with quality potential clients and referral sources.

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14 07, 2009

No Lawyer Left Behind: Getting on the Web

2019-02-10T23:15:06+00:00By Debra L. Bruce, JD, PCC.|5 Comments

Not long ago, I received a request for a lawyer referral. Three lawyers came to mind, so I prepared to pass on their contact information, including website addresses. To my surprise, one of the lawyers did not have a website. Without a website, I feared the lawyer would appear unsophisticated to the client. I calculated the extra effort necessary to describe his qualifications. In the end, I chose to save myself some time and avoid the risk of appearing to give low quality referrals. I passed on contact info for only two lawyers.

Originally published in the March 2007 issue of the Texas Bar Journal.

Referrals Check You Out on the Web

Some lawyers say they don’t need a website because most of their business comes from referrals. According to Margot W. Teleki in the July 17, 2006 issue of the New Jersey Law Journal, “the first thing your referral will do is check out your firm’s web site before giving you a call to see who and what you are and how well you’re suited to meet his needs.” Gerry Morris, a white collar criminal lawyer in Austin, Texas, says “Sometimes clients referred to me by other lawyers come into my office with a printout from my website in hand.”

If your firm doesn’t have a website, could you be losing referral business without knowing it? When your prospective client can’t find you on the web, could that send the message that your firm is too small, too new, too unsophisticated, too unsuccessful, or too behind the times to handle the good quality work you desire to attract?

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24 04, 2009

Silver Linings in Recessionary Times

2009-04-24T15:03:13+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Silver Linings in Recessionary Times

The current economic downturn has affected BigLaw to an unprecedented extent, resulting in lawyer layoffs. Many smaller firms, however, have not actually seen a drop in business. This scary economic climate may actually create opportunities for smaller law firms.

Small Firm Opportunities

1. Big companies with shrinking budgets may take a chance on smaller law firms with good reputations and less expensive fee structures. Make sure you keep your corporate relationships current.
2. Your firm may attract higher quality, experienced attorneys or staff at reasonable salaries, as the result of layoffs from corporations or large firms. Some lawyers may be glad to work on an Of Counsel basis or office sharing basis, just to have a respectable place to land with the possibility of referral business.
3. More graduating law students will have difficulty finding jobs, and they may seek positions as law clerks or even unpaid interns, just to get experience. Get some help or delegate tasks you don’t like to do, without over-extending your budget.

Take Advantage of Slower Business

If your business has slowed down, this too shall pass. Take advantage of the additional time you now have available. Do what you kept wishing you had time for, when you were too busy. Here are a few suggestions to consider.

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18 02, 2009

Creating Your Personal Marketing Plan

2009-02-18T16:15:22+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Creating Your Personal Marketing Plan

In the last article we talked about preparing to create a marketing plan. Now it’s time to write down your plan. A written plan requires you to organize your thoughts, and provides some accountability guidelines for your activities. This article does not address the specifics of advertising, but if you do plan to use advertising, it should be addressed in your plan, too. Here are five steps to create your marketing plan.

1. Budget marketing time. Decide how much time you will commit to marketing activities each week. It’s important to set a minimum so you will develop a regular habit of marketing activity. You can’t postpone your marketing efforts until you are low on work, because marketing legal services is a long-term process. You have to plant and nurture seeds before you can harvest the fruit. You can’t wait until you need the apples to plant the apple seeds.

Budget a minimum of five hours per week. That will allow for 10 to 15 minutes per day for making little connections by emails, notes or phone calls. Your other marketing activities will require time blocks of approximately two hours each. You might choose two per week from the categories of (a) in-person meeting over lunch, breakfast, dinner, coffee or cocktails with a client, prospect or referral source, (b) group networking activity such as a bar, civic, or industry association meeting, (c) writing or blogging, (d) online networking in listservs, social networking sites like LinkedIn, chat rooms or forums, or (e) speaking. Some weeks all of your efforts will fall in one category, but try to diversify your efforts over time.

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21 01, 2009

Preparing to Create a Marketing Plan

2009-01-21T12:50:12+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Preparing to Create a Marketing Plan

The beginning of a new year is a good time to set a marketing plan for your legal services. Many lawyers don’t have a marketing strategy, much less an action plan. They use the “Threshold Method.” They take any business that crosses the threshold into their office.

Some attorneys write down marketing goals, but they put about as much thought into them as they do their new year’s resolutions. They resemble a wish list more than a plan. A wish list is better than nothing. At least if you stumble onto one of your goals, you’ll recognize it.

Some lawyers actually write down a plan of marketing activities for the year. This year they plan to give four speeches, attend three conferences and take four clients to lunch per month. At least they have some activities to aim for. They get off to an optimistic start, but their efforts tend to dwindle in a couple of months. Their numbers are specific, but their target audience is not. They lose momentum because they don’t have a focus.

A good marketing plan works like a treasure map, guiding you toward your goal. It gives you specific instructions, with landmarks that will help you gauge whether you are making progress toward finding what you are looking for. You know what you are trying to get to because “X marks the spot.”

You need to do some preparatory work, surveying the landscape before you create your treasure map. Get clear about the treasure you are seeking, and what kind of “X” it will be buried under. The steps described below will get you ready to map out a good plan.

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9 12, 2008

Holiday Networking Tips

2008-12-09T12:57:00+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Holiday Networking Tips

Many lawyers think of December as a time when people are harder to reach, decisions get postponed and less work gets done. That may be true for some, but it’s also a time filled with opportunities for marketing your practice, looking for new career opportunities, and deepening or expanding your network of useful resources.

No, I am not suggesting that you hawk your wares or pass out your resume at holiday parties. I am suggesting that you take full advantage of this opportunity to meet and reconnect with people who you may not have access to the rest of the year.

Whether you just love socializing or avoid big gatherings whenever possible, here are some tips that can make your holiday networking more productive:

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2 07, 2008

Which Marketing Book Can Help You?

2008-07-02T14:55:57+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Which Marketing Book Can Help You?

Many of my clients ask me to recommend books that can be good tools or reference materials for enhancing their law practice management skills. Today I’m sharing with you my reviews of three popular books that address business development for lawyers.

1. Rainmaking Made Simple: What Every Professional Must Know by Mark M. Maraia. Maraia writes in an easy to read style, and gives numerous real life examples of how attorneys have successfully implemented the techniques he recommends. Those anecdotes shift the conceptual into the concrete, a real strength of the book.

Maraia’s book is ideal for attorneys who find marketing daunting, unpleasant or bothersome. He teaches the reader how to make marketing fun, or at least, in his words, “less torture.” He helps lawyers find ways to market their law practice while doing things they already like doing. He teaches them how to become more effective at the marketing techniques they have already attempted, and encourages them to stretch a little into some new activities.

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