legal pitfalls in social media

19 11, 2013

Security in the Cloud: How to Protect Your Law Practice Business Data

2019-02-20T00:07:22+00:00By |Comments Off on Security in the Cloud: How to Protect Your Law Practice Business Data

Security in the Cloud: How to Protect Your Law Practice Business Data

Cloud this, cloud that—no doubt you’ve been inundated with the tech industry’s message that the cloud is where it’s at these days. Just under 90 percent of small businesses use cloud-based services to store, share and back up data, according to a recent survey by Rackspace Hosting, Manchester Business School and Vanson Bourne. Cloud everything has become increasingly popular with any business, especially for Law firms that can’t afford a basement full of servers or finds an IT department impractical for other reasons.Security in the Cloud

But how secure is the cloud? Security levels vary from one provider to the next, but one thing most decision-makers may not know is how much control they do have over their own cloud security. […]

31 08, 2011

How Lawyers Can Handle Bad Reviews and Complaints on Social Media

2019-03-21T19:12:02+00:00By |7 Comments

When I spoke recently at the State Bar of Texas annual meeting about social media success stories for lawyers, I got a familiar question: “What should I do if someone trashes me online in social media?”

Almost every lawyer has experienced a client with unreasonable expectations, or one who got bad results because of their own bad behavior or bad facts. I can’t even count how many different people over the years that I have heard claim that they got cheated in their divorce settlement because their lawyer was in cahoots with the other side. (None of them told a credible story.) The difference today is that they can widely publicize their opinions and dissatisfaction online. I have been taken aback by the vituperative language used in anonymous comments to blogs and news posts. Given these common occurrences today, there is a definite risk that someday you will face an unfavorable rating or an untrue statement about your services online.

Some attorneys cite fear of negative comments as a reason for eschewing social media altogether. They are uniformed, however. Ratings and comments can be posted about your legal services on many sites whether you engage social media or not. If you don’t play, you won’t know what they say. […]

 

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