practice management for lawyers Archives

23 02, 2012

Are Lawyers Acting Like Elderly Aunts?

2019-04-01T21:04:48+00:00By Debra L. Bruce, JD, PCC.|Comments Off on Are Lawyers Acting Like Elderly Aunts?

A few months ago my 81 year old aunt asked me to help her with emails on her laptop. She had finally succumbed to years of pressure from family members to get a computer. Now she could be included more in the family conversations and picture swapping. She could easily keep in touch with loved ones across the country. But she still wasn’t using her laptop.

When I sat down with her, I discovered two main problems. First, she didn’t really understand some very basic concepts, like how the mouse worked. She had trouble remembering that she needed to point and click. Second, the interface was unfriendly to an elderly person. She couldn’t keep up with where the mouse pointed, and kept losing the cursor when it zipped across the screen. With a few adjustments, I slowed down the reactivity of her mouse and made the cursor bigger and bolder so her old eyes could keep up with it. Then I “co-piloted” with her as she sent some emails, gently reminding her what to do, until she had enough practice to fly on her own. […]

Should A Solo Buy Law Practice Management Software?

2019-03-21T20:06:29+00:00By Debra L. Bruce, JD, PCC.|3 Comments

When a client calls unexpectedly about his matter, do you fumble to find the information you need, while the client wonders why you can’t answer the question? Do you have trouble sorting through all the appointments and deadlines on your calendar to identify the ones that relate to a particular case? Do you rely on your increasingly overloaded memory bank for conflict checks? Do you waste time locating old emails or pink message slips? Do you lose money because you can’t remember how much time you spent on a dozen different phone calls during the day? Do you ever wish you had access to something on your desk while out of the office? Have you lost hope of ever getting organized? […]

Sleepless in Seattle: A Lawyer’s Occupational Hazard?

2019-02-10T23:15:58+00:00By Debra L. Bruce, JD, PCC.|1 Comment

“If a man had as many ideas during the day as he does when he has insomnia, he’d make a fortune.” ~Griff Niblack

In my law practice I often began morning instructions to my staff with “In the middle of the night, I remembered that we need to . . . .” One day, my paralegal responded, “Don’t you ever sleep through the night?”

Taken aback, I stammered, “Uh…no. Do you?” I was surprised to learn that she usually did. Perhaps I thought waking in the middle of the night was an occupational hazard of working in a law firm. I had awakened for so many years that I forgot that some people don’t.

Waking is not really a problem, unless I can’t get back to sleep for hours. I appreciate my faithful spirit guide — or whatever it is — for the midnight alert that something is about to fall through the cracks or for gifting me with brilliant solutions to thorny problems. John Steinbeck said “It is a common experience that a problem difficult at night is resolved in the morning after the committee of sleep has worked on it.” I just wish The Committee would wait until morning to give me the good news. Who knows? Maybe the dark of night is the only time I am quiet enough to hear whispered answers or warnings. In any event, if I don’t get back to sleep until an hour before the alarm rings, I start the day in a fog and I’ll probably react irritably to someone by 3:00 p.m.

If this sounds too familiar, here are a few tips from an experienced wee-hour-waker that may help you get back to Snoozeville more quickly.

[…]

Make an Appointment

Setting goals for
your life and career?