“We Have Met the Enemy, and He is Us”
When you’re searching for solutions to personnel problems in the office, take steps to make sure you have accurately identified the source of the problem.You need to uncover obstacles to good performance by your office staff by being sure they have the necessary training, optimal equipment and clear instructions.
What if you’ve done all of these things, but you’re still getting poor performance? Is it time to terminate him? Perhaps. Perhaps not.
Have you had difficulty finding anyone who could perform these job responsibilities well? Have you had trouble keeping the talent who did perform well? You might first verify that you are paying a competitive salary. If you are underpaying the market, talented personnel may not be attracted to the position, or they may parlay the experience and training they get in your office to a higher paying job. […]
Who Will Pinch-Hit for an Injured Solo?
A lawyer client recently posed a question to me about obtaining professional liability insurance. She practiced in a larger firm, and now she wants to start her own solo practice. Solos face some unique issues in obtaining insurance and making disaster contingency plans. Some legal malpractice carriers require a solo to designate a back-up attorney who will step in for her if she is incapacitated due to illness, injury, or even death. How does a solo find a lawyer willing to do that? Here are some of my suggestions:
Perhaps you have a colleague with a similar practice in a solo or small firm. They need lawyers available to cover for them, too. By making a reciprocal arrangement, you may be able to persuade a lawyer to take on that daunting responsibility.
If you don’t know someone who would be a good fit, however, it’s time to develop some additional relationships. How could you go about that? […]
Humorous Client Misconceptions
Clients get confused sometimes and we are all aware of how that can lead to misunderstandings. However, many of their misconceptions are quite humorous and I have compiled several of these for today’s post. Hopefully this will offer you a little break from your daily grind while you read some of their “ideas” about their cases. If you are a new lawyer, perhaps this information can help you head off some misunderstandings in the future.
First, some misconceptions about domestic relations matters:
1. I don’t need to negotiate with my spouse. The Domestic Relations Court will resolve my case and my problems.
2. Joint custody or shared parenting automatically means we will split time with the children on a 50/50 basis.
3. Since the divorce wasn’t my idea, I shouldn’t have to endure changes to my lifestyle, like selling the house, getting a job or experiencing a lower standard of living. […]
“Circle of 8”
Mastermind groups are a small group of colleagues who meet regularly and can provide support, accountability, solution brainstorming and a sense of community in your law practice. Mastermind partners usually share experience and resources. They can also offer crucial reality checks that keep you from launching bad ideas.
You can create your own support and referral group that can be particularly helpful for your law business. It is called the “Circle of 8,” so named because it shouldn’t have more than eight members. It is a hybrid of a mastermind group and a business networking group. It consists of a limited number of select entrepreneurs in related, but non-competitive businesses. Besides the masterminding aspect, the Circle of 8 differs from traditional networking or leads generation groups because (i) the number is limited, (ii) all the participants serve a similar target audience, and (iii) the members are handpicked.
Circle of 8 Benefits
A Circle of 8 delivers value in many ways. As a result of the shared target audience, the members jointly have a 360 degree view of their market, with which they can educate and support each other. Your circle members may come into contact with someone needing your services before you do, so they can be good referral sources. You’ll be able to provide better service to your clients by confidently introducing them to reliable resources for their non-legal needs. Circle members may hear opinions expressed by your potential clients about what they really appreciate in legal services, or dislike about other lawyers, giving you an edge on your competition. They may be able to give you valuable feedback about your own services that your clients don’t tell you. Participants may collaborate to […]
What Clients Want
In 2000 Mel Gibson starred in a movie called “What Women Want” in which a freak accident caused his character, Nick Marshall, to suddenly have the ability to hear women’s unspoken thoughts. He initially found it to be a very disconcerting experience, because (1) he discovered that he had some erroneous assumptions, and (2) women’s impressions of him were not very flattering. In fact, many of them thought he was a jerk. It turned out that what they said to him and what they actually thought did not exactly coincide.
Eventually, however, Nick realized that he could use his new abilities to do research that would allow him to understand women better. He began to modify his own assumptions, expectations, perceptions, and behaviors, based on his research. His interactions became more effective and enjoyable. He became more successful in his career. […]
Relief for Stressed Out Lawyers and Law Students
The countdown to the bar exam has started and I’m hearing about stressed out law grads. I frequently get calls from lawyers who need new tools for coping with stress. Sometimes, even as a coach, I get overcommitted or “life happens” and I find myself feeling cranky, anxious and struggling to sleep.
Stress negatively impacts our optimal cognitive functioning. That means that we may tend to forget what we already know about how to relieve stress. So for my own benefit and yours, I’m going to list some of my favorite (and not so favorite) ways to relax.
1. Exercise. I might as well swallow the bad-tasting medicine first. I’m one of those people who hate to exercise just for the sake of exercise. Nevertheless, according to Harvard Medical School, moderate exercise can reduce the production of the stress hormones adrenaline and cortisol. Exercise also stimulates the production of endorphins which are the body’s mood elevators.
If you feel the way I do about exercise, find ways to make it more fun. Walk along a beautiful trail or work out at the gym while chatting with a friend. Take a dance class or play a sport. Reward yourself with a protein smoothie after your workout. Do something to make it more enjoyable, or you’ll just wind up stressing over your failure to keep your commitment to exercise. […]